Documentation

Technical answers on how Clerify handles security, integrations, AI review and support, for teams evaluating or onboarding onto the platform.

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  1. 14 answers, 5 topicsPress / to search every answer at once.

Getting started

  • Clerify covers the case types immigration firms handle most — family-based, employment-based, humanitarian, and naturalization filings — with intake, forms, and packaging tailored to each.

  • Yes. Our onboarding team helps import existing client records, case files, and documents so your firm can start on Clerify without re-entering historical data.

  • Every new firm gets a guided onboarding session covering intake setup, form customization, and Leximig, plus ongoing access to live support as your team ramps up.

Security & compliance

  • Data is encrypted in transit and at rest. Access is role-based, so only authorized team members within your firm can view or edit case details.

  • Firm admins control access at the role level — attorneys, paralegals, and support staff only see the cases and fields relevant to their work.

  • Every change to a case — document uploads, form edits, status updates — is logged with a timestamp and the user who made it, so firms can reconstruct a full case history.

AI & automation

  • Leximig scans uploaded forms and documents for missing fields, inconsistent data across a case, and common filing mistakes — flagging issues before a case is submitted.

  • Yes. Leximig surfaces flags and suggestions for a human to act on — it never edits or submits a filing on its own, and every flag can be dismissed or corrected by your team.

  • No. Leximig identifies discrepancies and missing information — it does not provide legal advice or make eligibility determinations. Those decisions stay with your attorneys.

Integrations & filing

  • Clerify supports direct e-filing integrations for supported form types, so a completed case package can move to submission without a separate export step.

  • Yes. Every case package can be exported as a complete, correctly ordered PDF for firms that file manually or need to share a package outside Clerify.

  • We support common cloud storage and calendar integrations, with more case management integrations added based on firm demand — reach out and we'll confirm compatibility.

Billing & support

  • Every plan includes email support, with priority live support available on higher tiers. See the Pricing page for what's included at each level.

  • Yes. You can upgrade, downgrade, or adjust seats at any time from your account settings — changes are prorated for the current billing period.

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